Terms and Conditions

Welcome to Ayaan Luxury Gifting. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

Ayaan Luxury Gifting offers luxury gifts, personalized gifts, gift hampers, fragrances, and related products for personal and corporate gifting.

We reserve the right to modify, discontinue, or update any product, service, or pricing without prior notice.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Prices displayed on the website are subject to change without notice.
  • Full payment must be received before order processing and dispatch.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Personalized Products

For customized or personalized products:

  • Customers are responsible for providing accurate text, images, and customization details.
  • Once production begins, personalized orders may not be eligible for cancellation or refund.
  • Minor variations in color, design, or placement may occur.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Delays caused by weather, logistics providers, government restrictions, or other unforeseen circumstances are beyond our control.
  • Customers must provide accurate delivery information.

6. Returns and Refunds

Eligible Returns

Returns may be accepted for:

  • Damaged products received during delivery.
  • Incorrect products delivered.

Non-Eligible Returns

Returns are generally not accepted for:

  • Personalized or customized products.
  • Products damaged due to misuse.
  • Change-of-mind purchases.

Customers must notify us within 48 hours of delivery regarding any issues.

7. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful content.

8. Limitation of Liability

Ayaan Luxury Gifting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.

9. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Ayaan Luxury Gifting

Email:ayaanluxurygifting1@gmail.com

Website: ayaanluxurygifting.com